Dehradun – In a joint operation, the Uttarakhand Special Task Force (STF) collaborated with local police to shut down a purported illegal call centre located on GMS Road. Investigators say the outfit used a 32‑slot SIM box to route calls through personal mobile numbers, sidestepping the legally required 1600‑series helpline.

Seizure at Singh Asset Recon Services

The bust was carried out at the premises of SINGH ASSET RECON SERVICES PRIVATE LIMITED (SARS). Officers recovered a DINSTAR 32‑slot SIM box, a bundle of 45 SIM cards, a laptop, two routers, two ATM cards and assorted electronic accessories.

Customer data uncovered

Forensic examination of the seized laptop revealed files that appear to contain credit‑card holder details from banks such as SBI, Bank of Baroda, Axis Bank, Poonawalla Finance, Yes Bank and RBL Bank. Police are currently tracing the source and intended misuse of this data.

Method of operation

According to statements from the investigation, agents at the centre impersonated representatives of credit‑card issuers, promoting alleged benefits and urging immediate deposits. In several cases, callers allegedly resorted to pressure tactics, threats or intimidation to extract sensitive information or compel victims to transfer money.

The scheme did not use the authorized 1600‑series numbers. Instead, each call was funneled through a personal mobile line, a capability enabled by the confiscated SIM box, which can conceal the true origin of a call.

Workforce and remuneration

Investigators found roughly 39 young men and women employed on the floor, all compensated on a commission basis for arranging “appointments” or closing “sales” over the phone.

Two senior officials were taken into custody: company manager Laxman Prasad and regional manager Jagmohan Singh Rawat. A case has been lodged at Dehradun’s Cyber Crime Police Station under Crime No. 49/2026. Authorities are invoking sections of the Bharatiya Nyaya Sanhita, the Information Technology Act and the Telecommunications Act.

Ongoing investigation

Investigators continue to analyze the seized devices, call logs and customer records to determine the full extent of the operation and identify any additional participants.